25a Town Square, Stevenage

Phone repairs in Stevenage, done properly.

Screens, batteries, charging faults and water damage for iPhone, iPad, Samsung and most Android devices, plus laptops and consoles. Walk in or book online, and get a free, fixed-price quote before we start.

  • Free diagnosis & quote
  • Same-day on most repairs
  • Walk-ins welcome
  • 15+ years on Town Square

Book online

Start your repair in under a minute.

Tell us your device and what’s wrong. We’ll confirm a time and a fixed price — no payment needed to book.

What needs fixing?

Choose the type of device.

Which model is it?

It helps us check parts and give you an accurate price. If you don’t know, that’s fine.

What’s the problem?

Pick the closest match. Not sure? Choose “Something else” and we’ll diagnose it for free.

Your repair

  • Free diagnosis — we check the device first
  • Fixed price agreed before any work starts
  • No payment needed to book
Where should we confirm your booking?

We’ll get back to you to confirm a time and the price.

How it works

From cracked to sorted in four simple steps.

  1. Book or walk in

    Book online in a minute, or just walk into the shop on Town Square. No appointment needed.

  2. Free diagnosis & quote

    We check your device and give you a clear, fixed price up front. No surprises, no obligation.

  3. Repaired & tested

    Our staff carry out the repair in store with quality parts, then test everything.

  4. Ready to collect

    Most common repairs are done the same day. We’ll message you the moment it’s ready.

Start your repair

Why Phone Touch

A local repair shop you can actually walk into.

No posting your phone away and waiting a week. Bring it to Stevenage Town Square, talk to the person fixing it, and get a clear price before anything happens.

15+years on Stevenage Town Square

  • Experience that shows

    More than 15 years fixing phones, laptops, tablets and consoles. We’ve probably seen your fault before.

  • Quick, honest turnaround

    Clear prices up front and most repairs back in your hand the same day.

  • Quality parts, real people

    Repairs by trained staff in store with quality parts, and someone to talk to if you need them.

  • A shop you can walk into

    Find us at 25a Town Square, Stevenage, SG1 1BP. Bring your device in, ask a question, or collect in person.

Trusted locally. Read what customers say about us on Google — and if we’ve helped you, a review really helps a small shop like ours.

Google reviews(opens in a new tab)

Buy · Sell · Trade

Time for an upgrade? Walk out with one, or with cash.

We stock new and used phones, tablets and laptops, and we’ll give you a fair price for the device you’re replacing.

Buy a device

Checked, ready-to-go phones, tablets and laptops at honest prices, with accessories to match.

  • New and quality used phones, tablets and laptops
  • Tested before it leaves the shop
  • Set up and ready to use
Ask what’s in stock

Sell or trade yours

Got an old phone or laptop in a drawer? Bring it in for a quote. Sell it for cash or put it toward an upgrade.

  • Cash or trade-in — your choice
  • Even cracked or faulty devices considered
  • We wipe your data securely
Get a trade-in price

Accessories, fitted on the spot. In stock in the shop:

  • Cases
  • Glass protectors
  • Chargers
  • Cables
  • Car kits

Good to know

Questions, answered.

Still got a question?

Call, message us on WhatsApp, or pop into the shop — we’re happy to help.

How long does a screen repair take?

Most common phone screens are done while you wait, typically under an hour and often around 30 minutes. Some models and laptop repairs take a little longer; we’ll always tell you the timing up front when you bring it in.

Do I need to book, or can I just walk in?

Just walk in — no appointment needed. If you’d like us to expect you, book online and pick a time that suits you. We’re open Monday – Saturday 9:00 – 17:30 and Sunday 10:00 – 16:00.

Can you repair my device?

We repair iPhone, iPad, Samsung and most other Android phones and tablets, as well as laptops, PCs and games consoles. If you’re not sure, book online with the model and the fault, or bring it in, and we’ll tell you what we can do.

What does a quote cost?

Nothing. Diagnosis and a clear, fixed quote are always free, with no obligation to go ahead. You only pay if you’re happy with the price.

Will I lose my photos and data?

For most repairs your data stays exactly as it is. For anything involving the storage or a wipe we’ll talk you through it first, and we can help with a backup so nothing important gets left behind.

My device has water damage. What should I do?

Switch it off, don’t try to charge it, and bring it in as soon as you can. We’ll clean and diagnose it for free and tell you honestly what can be recovered.

Is my repair guaranteed?

Our repairs come with a guarantee. Ask us for the details that apply to your specific repair when you collect, and keep your receipt.

Visit the shop

Pop in, call, or send us a message.

Address
25a Town Square
Stevenage, Hertfordshire
SG1 1BP
Phone
01438 354654
Opening hours
Monday – Saturday9:00 – 17:30
Sunday10:00 – 16:00

Phone Touch
25a Town Square, Stevenage, SG1 1BP

Directions

The map is provided by Google and loads when you choose to show it.

Cracked it? Let’s get it fixed.

Walk into Phone Touch on Stevenage Town Square, book online, or call and we’ll talk you through it.